211s & I&R systems
Your directory work is worth more than it costs.
Stakeholder-designed tools lower what it takes to keep directories fresh, and turn your local expertise into new revenue instead of just more to maintain.
Service DirectoryInfrastructure.
For Care Navigators
Reach your community.
Give people trusted directories and AI navigation in your own brand.
45
deployed directories300K
services published600K
searches per dayIntegrating top I&R systems nationwide.
Bridge the gap to help.
Many referrals fail at the very last step:
- Calling a number that's disconnected
- Showing up to a physical location that moved
- Arriving outside opening hours
Service providers are often under-resourced and unable to keep their online information up to date, making them harder to find.
Community Care Navigators (I&Rs) adapted by leveraging their local staff to recurringly find and verify services.
Connect 211 connects these local data teams with users, large and small, who need trustworthy directory data.
Our goal? To sustain local directory experts while improving referral outcomes.
Who we serve.
Healthcare & care coordination
Integrating a patchwork of local directories isn't your cost to bear.
Connect 211 has already done that work — turning fragmented data silos into one streamlined service your operations can rely on.
Government
You're uniquely positioned to fix both sides of the problem.
Our solutions help you raise quality for stewards and cut costs for referral programs — together, not one at the expense of the other.
The kit for modern I&R capacity.
Based on countless hours of research and refinement, these best-in-class tools power enterprise infrastructure across the USA.
Online Resource Directory
A turnkey public search engine for the highest-quality local directory data.
Search API
Embed AI-powered resource search inside your own applications.
Data Enrichment
Standardize, clean, and prepare directory data for better search and sharing.
Feedback Forms
Increase provider response rates for verification.
Mobile App
Native performance for people looking for help on the go.
HSDA / Data Replication
Standards-based exchange so partners get fresh, portable directory data.
Dedupe and Data Exchange
Identify records shared across partners and reduce redundancy.
Epic Integration
Deliver verified community resources into Epic referral workflows.
Ready when you are.
We are a knowledge sharing company. Calls are short, fun, and full of useful information. Bring a data manager or engineer to maximize your value.