News & Updates
Updates, knowledge sharing, and case studies from the Connect 211 team.

Tackling Entity Resolution Across Resource Directory Data Sets: Lessons From the ServiceNet Team
Contributors: David Botos, Head of Engineering – Connect 211 Greg Bloom, Director – Open Referral On Open Referral’s blog, we recently posted about our…

Connect 211 Stakeholder Meetup Q2 2025
We are on a mission to provide make 211s the cool kid on the block with amazing technology solutions that also generate revenue for you. We could never do this…

Updates to resource URL structure.
We are long overdue for an update. The full version will come shortly; we have been working overtime to release some significant updates and onboard exciting…

Some thoughts on simplifying HSDS locations for the future.
Following are a couple thoughts on potential updates for location , physical_address , and postal_address in HSDS. I've been transforming AUW211's data into…

Finishing strong! Updates for Q4 2021.
It’s been a few months since we posted an update. 2 out of 4 of our team members (including yours truly) were having babies in December, and that kept us…

What's new after Summer 2021!
This has been an incredible summer. The really big news is that we hired Chris Short as a full time, full-stack engineer starting August. Welcome Chris! He's…

Open Referral features Connect 211. See what they have to say!
Open Referral just released a blog article highlighting Connect 211's search engine and how it makes use of the HSDS format for storing resources. The article…

TeenLink joins us for the Open Resource Search Engine.
We are super excited to announce that TeenLink ( https://teenlink.org ), a program of Crisis Connections in King County, Washington state, has joined Connect…