Directory Data Enrichment
Make every resource easier to find, trust, and use.
Connect 211 cleans and standardizes your directory, then adds the details that make search, referrals, and partner tools work better.
Make your directory work harder.
One reliable source of information for every place your data needs to go.
Instead of preparing separate exports for each website, referral workflow, or partner, start with data that is consistent, current, and ready to use. Your team spends less time fixing files, and people get more relevant results.
How it works.
We turn the data you already steward into a dependable foundation for search and sharing.
Bring your data together
Connect the systems you already use and map their records into one consistent directory format.
Clean and standardize it
Make names, contact details, addresses, hours, and service information easier to understand and use across every record.
Add what search needs
Verify locations, capture service areas, organize services by taxonomy, and prepare information for multilingual and plain-language search.
What we improve.
Practical improvements that help people find the right local service and help your data travel further.
Consistent records
We map source data into a shared, open standard so the same information works across websites, APIs, and partner systems.
Cleaner locations
Addresses are normalized and geocoded so a location can be shown on a map and used for nearby-service search.
Accurate service areas
We add and maintain coverage areas so results reflect where a program actually serves—not only where its office is located.
Smarter search
Search-ready data, including meaning-based signals, helps people find relevant services even when they do not use the directory’s exact words.
Clearer service categories
We enrich service taxonomy information with trusted names, definitions, and related terms to make categories more useful to people and partners.
Multilingual readiness
Prepare the fields your community needs in more than one language, with a process designed for ongoing updates.
Fresh, dependable data
Scheduled updates carry changes from your source systems forward, so your public tools and partners do not rely on stale exports.
Who it’s for.
For organizations that want their directory to support better search, smoother referrals, and stronger partnerships.
211s & Information & Referral
Turn the database you maintain into clean, reusable information for public directories, APIs, and partners.
Healthcare & care coordination
Give care teams resource information that is organized, location-aware, and ready for referral workflows.
Supply-chain collaborators
Share consistent, well-documented information without asking every partner to clean and interpret a new export.
Ready when you are.
We are a knowledge sharing company. Calls are short, fun, and full of useful information. Bring a data manager or engineer to maximize your value.