Dedupe and Data Exchange

Build a stronger map of local help.

Connect 211 helps 211s turn records from trusted community partners—no matter their format—into standards-aligned data they can share, steward, and reuse.

ServiceNet · Dedupe ConsoleMatch once. Maintain less.
Potential match · ready for review
Record A
Data contributor · Lakeside 211Family Support NavigationBridgeway Family Services

Helps parents and caregivers find practical guidance, classes, and ongoing family support.

HSIS:
  • Parenting & Family Support
  • (555) 014-2048
Record B
Data contributor · Community Care NetworkKinship & Caregiver SupportBridgeway Family Services

Connects relatives raising children with training, navigation, and support for the caregiving journey.

Partner taxonomy:
  • Kinship Care
  • Training, navigation & support
  • (555) 014-2048
Shared signalsBridgeway Family Services · (555) 014-2048 · 45 Community Way
Reviewer confirmed a shared record

The map gets stronger when the work is shared.

When directory teams recognize shared records, they spend less time re-entering information and more time extending coverage.

  1. Same records, separate work

    Partners often maintain overlapping records instead of building on each other’s coverage.

  2. Too many calls to providers

    Nonprofits get asked the same questions by every directory and have less time to respond.

  3. Less room to grow

    Maintaining duplicate records leaves less capacity for new coverage and partnerships.

Four steps to shared data.

ServiceNet helps partners work together without requiring every contributor to use the same system, taxonomy, or data-management practice.

AI helps prepare data. Partners make the decisions.

  1. 01

    Agree on the partnership

    Decide what to share and who will own each part of the work.

  2. 02

    Bring data together

    Connect 211 cleans, enriches, and standardizes partner data in HSDS.

  3. 03

    Review overlap

    Use the Dedupe Console to confirm duplicates and choose a steward.

  4. Next

    Send data where it belongs

    Record Selector, in development, will automate rule-based delivery into existing source systems.

ServiceNet · Record SelectorChoose the records to share
Food assistanceEverett3 contributors

18 matching services

ServiceContributorStewardStatus
Harbor House Food PantryNorth Sound 211Harbor HouseReady
Community MealsSnohomish Community ServicesSCSReady
Weekend Food KitsNorth Sound 211North Sound 211Review
Propose 18 records

Make every partner’s data count.

Each contributor can keep its own source system and local knowledge. Connect 211 maps that knowledge to the standards your directory needs.

Approved records flow under rules you set, so your team can maintain less, publish more, and keep the community’s safety map current without asking providers the same questions twice.

  • Keep your standards
  • Welcome partner data
  • Maintain once, use widely

Maintain less. Help more.

Shared data lets the same team manage more of the community map with less repeated work and less data-manager effort.

Fewer records to maintain

Reduce overlap and improve quality without adding more maintenance work.

More responsive providers

Ask nonprofits once, so they can spend more time serving people.

Capacity for bigger goals

Build the partnerships and coverage your community needs next.

Ready when you are.

We are a knowledge sharing company. Calls are short, fun, and full of useful information. Bring a data manager or engineer to maximize your value.